Shipping policy
Shipping Policy for the United States
Shipping Destinations
Curl IQ currently ships exclusively within the United States, including all 50 states and U.S. territories.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping options:
1. Standard Shipping
- Delivery Time: 3-7 business days
- Cost: $5.99 or free for orders over $50
2. Expedited Shipping
- Delivery Time: 2-3 business days
- Cost: $15.99
3. Overnight Shipping
- Delivery Time: 1 business day
- Cost: $29.99
Shipping Rates
Shipping rates are calculated at checkout based on the selected shipping method and destination.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Orders may be subject to verification and approval before shipping. We reserve the right to cancel or delay orders if fraud or other issues are suspected.
Damaged or Lost Packages
If your package is damaged in transit or lost, please contact our customer service team within 7 days of receiving your order (or expected delivery date) for assistance.
Thank you for choosing Curl IQ. We appreciate your business and are committed to delivering your products promptly and efficiently.